We want every ÉLÉA STUDIO purchase to be a considered and enjoyable experience.
Return Eligibility
Return eligibility depends on the product, its condition, the applicable return period and your statutory consumer rights. Eligible items should normally be unworn, unused and returned with their original tags.
Special Orders
Made-to-order, personalized and certain hygiene-sensitive products may have specific return conditions, subject to applicable law.
Requesting a Return
Contact Customer Care with your order number and details of the product. Our team will explain the available process and any applicable shipping arrangements.
Incorrect or Damaged Items
If an item arrives damaged, defective or incorrect, contact us promptly with photographs and your order information.
Refunds
Where a refund is approved or legally required, the available refund method and processing details will be communicated to you.
Sample information for staging review. Final policies, eligibility rules and service commitments are subject to ÉLÉA STUDIO approval and applicable law.
